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Why buy from Platts Ford?
Platts Ford is uniquely positioned in the heart of the Thames
Valley's most picturesque town.
Platts has been selling and maintaining motor vehicles in Marlow
for 75 years, and now run by the third generation of the same family
that started the business in the 1920's. It has created an incredible
reputation for quality and value.
Our long established team has gained product and service knowledge
over the years which has recently resulted in winning a number of
highly acclaimed customer service awards from our manufacturer,
Ford Motor Company.
Britain's market leader, Ford, has been our franchise for nearly 20 years.
In this time Platts has found that the relationship has allowed us to take
advantage of Fords success and build on their value for money philosophy
and more topically Fords recent "New Edge Design" strategy, which has helped
keep the product range up to date with the ever changing needs of the UK
car buying public.
When asked to provide this information for our web pages we felt that as
well as come up with our views we should also ask our customers.
This is a selection of the most often used comments they gave for
their reasons to do business with Platts.
- Quality of cars and service given"
- "Reputation"
- "No hard sell, non commissioned sales people"
- "Friendly honest staff"
- "Can do attitude"
- "Lower service costs"
- "Experienced, long established and knowledgeable staff, ten years service
with Platts seems to be common place!"
- "Cheapest is not always the best"
At Platts Ford the feedback we collect from customers is reviewed,
discussed and acted upon, we believe that our business is a moving
system which includes customers, suppliers and ourselves and the
way for us to continue in business most effectively is to ensure
that the relationships between all parties is managed as well as possible.
| The Team |
| Position |
Name |
| Dealer Principal |
Tim Platt |
| Sales Manager |
Steve Wild |
| After Sales Manager |
Jim Attwood |
| Parts Manager |
Keith Watson |
| Chairman |
Jim Platt |
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| Contact Details |
| Department |
Phone |
Fax |
Email |
| Car Sales |
(01628) 890909 |
(01628) 894110 |
ford@platts.co.uk |
| Aftersales |
(01628) 890101 |
(01628) 894110 |
ford@platts.co.uk |
| Parts |
(01628) 898933 |
(01628) 894110 |
ford@platts.co.uk |
| Car Hire |
(01628) 890101 |
(01628) 894110 |
rentacar@platts.co.uk |
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| Opening Times |
| Department |
Mon-Fri |
Saturday |
Sunday |
| Car Sales |
9.00 am - 6.00 pm |
9.00 am - 5.30 pm |
11.00 am - 4.00 pm |
| Aftersales Reception |
8.00 am - 6.00 pm |
8.00 am - 1.00 pm |
CLOSED |
| Aftersales Workshop |
8.30 am - 5.30 pm |
8.30 am - 12.30 pm |
CLOSED |
| Parts |
8.00 am - 6.00 pm |
8.00 am - 1.00 pm |
CLOSED |
| Car Hire |
8.00 am - 6.00 pm |
8.00 am - 1.00 pm |
CLOSED |
| Car Wash |
8.00 am - 8.00 pm |
8.00 am - 8.00 pm |
8.00 am - 8.00 pm |
| Petrol Forecourt |
7.00 am - 8.00 pm |
7.30 am -8.00 pm |
9.00 am - 5.00 pm |
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