Privacy - How Platts Motor Company Ltd handles personal data
Platts Motor Company Ltd take the privacy of your information very seriously.
We aim to meet current Internet best practice. Our services are designed to give you the information that
We may vary this policy from time to time and the current version will be that published on this site.
The word 'we' refers to Platts Motor Company Ltd, unless otherwise indicated.
From time to time, you will be asked to submit personal information about yourself (e.g. name and email address
etc) in order to receive or use services on our website. These services include newsletters and competitions,
live chats and message boards and personalised services. We will also need personal information in order to
supply other products and services or to help us identify you when you contact us. If you communicate with us
by email over the internet you should be aware that the nature of the internet is such that unencrypted
communication may not be secure and may pass through several different countries on route to us. Please do not
email us with confidential or sensitive information such as your credit card details. We cannot accept
responsibility for unauthorised access to your information that is outside our control. We may combine this
information with other information that we may hold about you, or have made enquiries of us before. We may
also obtain information from publicly available sources such as the electoral roll, or other third parties
who have a legitimate basis on which to pass on your information. We will act in accordance with current
legislation and we will provide a link to our Data Protection Notice every time we invite you to submit
personal information to us. Our Data Protection Notice is given below.
Platts Motor Company Ltd will use this for administration, marketing, customer services and profiling your
purchasing preferences. We will disclose your information to our service providers and agents for these
purposes. We may keep your information for a reasonable period to contact you about our services. For
to act for them, to consent to the processing and use of their personal data in the manner described in this
notice and to receive on their behalf any data protection notice. You have the right to ask for a copy of
your information (for which we will charge a small fee) and to correct any inaccuracies. We may record telephone
calls for staff training and evidential purposes.
We offer motoring related products such as breakdown services, vehicle inspections, sales and leasing.
We also offer financial products such as loans. We may also share your information with our business partners.
By submitting data to us, you will be indicating to us and our business partners, your consent to us and them,
contacting you by mail, telephone, fax, email, and SMS/MMS to let you know about any goods, services or
promotions of our own or our business partners, which may be of interest to you unless you indicate an
objection to receiving such messages by ticking the box provided.
By submitting data to us, you give us consent to use your sensitive personal data e.g. health data for your
registration under the Motability Scheme (if appropriate), solely for the purposes for which you submit it.
When you visit our web pages, we will download something called a 'cookie' to your computer. We may also collect
information using web beacons. Our cookies and Web Beacons provide us with non-personal statistical information
about what you do on the website. For example: the duration of time a page was viewed, common paths taken through
the site, data on screen settings and other general information. We may also collect information about what other
websites you visit after ours. We use this data to improve the services on our site and to refine your experience
of using our sites.
We will only use your information for the purposes that you would reasonably anticipate or that we state when we collect
it and, where necessary, for which you have given us your consent. We will not contact you, or pass your information to
our business partners, for marketing purposes unless you have indicated your agreement that we may do so. Where we are
making arrangements on your behalf we may need to pass your information to third parties to conclude those arrangements.
For example to an insurance company to obtain insurance quotes. We are committed to treating your personal data with due
care and in accordance with the data protection principles.
Please address requests to the Data Protection Compliance Manager, Platts Motor Company Ltd, West St, Marlow, Bucks SL7 2NJ.
(Please note that a small fee of £10.00 will be charged for dealing with these requests). If you believe that any
of the data we hold about you is incorrect or being misused or want further information you may contact us at the above #
If you are 16 or under you must have permission from a parent or guardian before you give us personal information. If we
find that we have received information from you without the appropriate consent, we reserve the right to cancel all
transactions and services and remove all personal data that you have supplied. You will be able to re-submit the
information when you have the required permission.
Cookies are text files that identify your computer (through what is known as an IP address) to our server. For information
about what we use these for refer to section 2. Whilst in some cases it may be possible, we do not use the IP address as
a means of identifying you. You generally have the opportunity to set your computer to accept all cookies, to notify you
when a cookie is issued, or not to receive cookies at any time. You can do this through your internet browser. With most
browsers, this facility can be reached via the 'tools' (e.g. Internet Explorer), or 'edit', or "task" (e.g. Netscape) menu.
If you have any problems finding this area, the 'help' function within your browser will be able to provide assistance.
You can also find more detailed information about cookies and how to manage them on http://www.allaboutcookies.org/.
If you refuse a cookie it may prevent the proper operation of the site or even prevent your access to certain areas.
Some of our Web pages may contain electronic images known as Web beacons (sometimes known as clear gifs) that allow us to
count users who have visited these pages. Web beacons collect only limited information that includes a cookie number, time
and date of a page view, and a description of the page on which the Web beacon resides. These beacons do not carry any
personally identifiable information and are only used to track the effectiveness of our site or particular campaigns.
You can find more information on Web Beacons, their use and your rights, if you visit http://www.allaboutcookies.org/
contact us via the address below, marking all correspondence for the attention of the Data Protection Compliance Manager.